Evolution is our market competitive, state-of-the-art EPOS system, exclusively provided to our partners. It streamlines operations, improves sales processes and enhances the customer shopping experience.
Evolution is customisable to fit each retailer’s unique needs and seamlessly integrates with Co-op Wholesale’s central network. It can also deliver automatic updates on pricing, stock and promotions.
What Evolution offers
Smart software:
- Real time inventory and sales with direct ordering
- Insightful reporting on trends, peak times, product performance and customer behaviour
- Tools for range additions, presells, allocations, special offers and loyalty programmes
- Profit margin, expense and cash flow analysis
Reliable hardware:
- Touchscreen terminals and self-service checkouts, customer display screens, barcode scanners, card payment terminals, receipt printers and cash drawers - everything you need for fast, efficient transactions
A dashboard that provides real-time insights:
- Award-winning gap analysis tool to spot regional best-sellers
- Extended product catalogue and presell information via a B2B API connection
Chris Chadwick, IT Service Delivery Manager at Co-op Wholesale, says: “Evolution provides substantial benefits and has led to many business success stories. For example, the installation of self-checkouts at York University resulted in a 7% increase in sales. And stores that install electronic shelf labels could see a ROI within 18 months as they enable the adjustment of prices in real time, based on factors like demand, time of day or competitors’ pricing.”
Built around retailer feedback
Feedback from retailers, via our help desk, steering groups and site visits helped create Evolution Multisite, enabling centralised management and communication with multiple branches from one convenient platform.
Support and training
From installation and training to ongoing support, Co-op Wholesale is here to help retailers get the very most out of Evolution.
Adam Mitchell, IT EPOS Trainer at Nisa, said: “Our online self-service portal includes in-depth training guides, videos and FAQs. You can also easily contact our dedicated team of experienced engineers, by mobile, tablet or PC 24/7 365 days a year.”
Evolution also prioritises security with encrypted payments, secure cash handling and ongoing testing to protect both retailers and customers.
What’s next?
By continuing to focus on adaptability, customer-driven development and strategic innovation, Co-op Wholesale will continue to be at the forefront of retail technology.
Get in touch to learn more about what Evolution can do for your business.